Reservations Agent
Job in
Watford, Hertfordshire, NN6, England, UK
Listed on 2026-06-12
Listing for:
Quest Employment
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Reservations Agent – 5-Star Hotel
Watford
Salary: £29,537 per annum
We are seeking a professional and customer-focused Reservations Agent to join the team at a prestigious 5-star hotel in Watford.
The successful candidate will be responsible for handling guest reservations, responding to enquiries, and delivering exceptional customer service while maximising room occupancy and revenue opportunities.
Key Responsibilities- Managing hotel reservations via phone, email and online channels
- Assisting guests with booking enquiries and requests
- Maintaining accurate reservation records
- Providing outstanding customer service at all times
- Working closely with front office and sales teams
- Previous reservations, hotel reception or hospitality experience
- Excellent communication and customer service skills
- Strong attention to detail and organisational ability
- Experience using hotel booking systems is advantageous
- £29,537 per annum
- Opportunity to work within a luxury 5-star environment
- Career development opportunities
- Supportive and professional team
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