Service Advisor

Service Advisor

• Basic £34k, OTE £50k+
• Watford
• Permanent/Full Time
• Working Hours:
  
  Monday to Friday (8am - 6pm) / 1 in 4 Saturdays (9am - 12pm)
• Our client, a main dealer group in the Watford area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more - please contact us today!
• This key position has a major part to play in achieving dealership success by providing a professional service to all of our client's aftersales customers. To successfully apply for this role, you will need to have previous experience as a Service Advisor within a main dealership, along with a very stable CV.
• Duties & Responsibilities of a Service Advisor:
• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.
• Your Background & Skill:
• Proven experience working in a busy and demanding dealership, as a Service Advisor.
• Technical skills and experience are essential.
• Well-presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.
• For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy