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Customer Experience & Solutions Coordinator

Job in Watford, Hertfordshire, WD1, England, UK
Listing for: Wickes
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 23000 - 28000 GBP Yearly GBP 23000.00 28000.00 YEAR
Job Description & How to Apply Below

Wickes is seeking a customer service role on-site in Northampton. You will listen, advocate, and turn challenging situations into positive experiences, collaborating with internal teams to resolve issues and improve processes.

The role emphasizes empathy, strong communication, and a problem-solving mindset, with experience in customer service or retail and familiarity with CRM tools. On-site probation is 5 days/week, then hybrid thereafter.

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