Customer Care Advocate: Resolution-Driven Support
Job in
Watford, Hertfordshire, WD1, England, UK
Listed on 2026-08-20
Listing for:
Wickes
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Wickes in Northampton is seeking a Customer Care Advocate to own customer inquiries and deliver an experience beyond the everyday. You’ll listen, advocate, and turn challenging situations into positive outcomes, collaborating with logistics, store teams, and internal colleagues to resolve issues with warmth and clarity.
The ideal candidate has background in customer service or retail, strong communication skills, and experience using CRM tools.
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