Treatment coordinator

A new opportunity has become available for an experienced Treatment co‑ordinator to join an established mixed practice in Hertfordshire.

• Act as the primary point of contact for all new patient enquiries
• Convert leads into consultations and treatment bookings
• Build strong relationships with patients and provide ongoing support throughout their treatment journey
• Present treatment options and finance plans clearly and professionally
• Liaise between patients, clinicians, and the front‑of‑house team to ensure smooth coordination of care
• Maintain accurate records of patient communications and conversions

• Previous experience in equivalent role is essential
• Sales and customer service background with a proven track record of conversions
• Excellent communication and interpersonal skills
• Confident, organised, and self‑motivated with attention to detail
• Ability to handle confidential information with discretion
• Applicants must have full right to work in the UK with no restrictions

Monday to Friday – 8 am to 5 pm

Consisting of 6 surgeries, they are fully equipped and computerised using Dentally software. Digital X-rays and iTero scanners on site.

Dependant on experience – happy to discuss further at interview stage

Car parking is available on site.