Attendance and Pastoral Support Officer

Watford, Hertfordshire

Contract: Term Time Only + INSET Days
Hours: Full-Time
Start Date: September 2026

We are looking to appoint an organised, compassionate and proactive Attendance and Pastoral Support Officer to join our dedicated team.

This important role will support pupil attendance, wellbeing and engagement, helping to ensure that every child is able to thrive both academically and personally.

• Monitor and promote excellent attendance across the school.
• Work closely with families to support improved attendance and punctuality.
• Provide pastoral support to pupils experiencing barriers to learning.
• Liaise with external agencies and support services where appropriate.
• Maintain accurate records and produce attendance reports.

• Have experience working with children and families.
• Be an excellent communicator with strong interpersonal skills.
• Demonstrate empathy, resilience and professionalism.
• Be highly organised and able to manage competing priorities.
• Understand the importance of safeguarding and child welfare.

• A welcoming and inclusive school community.
• Friendly and supportive colleagues.
• Opportunities for ongoing professional development.
• The chance to make a meaningful difference to children's lives.

Visits to the school are warmly welcomed.

The school is committed to safeguarding and promoting the welfare of children. All appointments are subject to satisfactory references and an enhanced DBS check.

All applicants will require the appropriate qualifications and training for this role.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.