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Senior CX & Transformation Leader
Job in
Watford, Hertfordshire, NN6, England, UK
Listed on 2026-02-18
Listing for:
ASOS
Full Time
position Listed on 2026-02-18
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
A leading fashion retailer in Watford is seeking a Senior Customer Care Experience Manager to lead customer journey design and strategy. This role involves overseeing the delivery of best-in-class customer care experiences, leading cross-functional teams, and championing customer-focused business initiatives. The ideal candidate will have a strong background in eCommerce, experience in large-scale improvements, and excellent communication skills. The company offers benefits like employee discounts and private medical care.
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Position Requirements
10+ Years
work experience
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