Tusker Driver Excellence Advisor

Requirements

• Excellent verbal and written communication skills with a polite and professional telephone manner
• Proactively looks for how to do the best job with an inquisitive nature that asks questions about context and impact
• Strong organisational and time‑management skills – manage self and prioritise to meet varied business pressures
• High accuracy levels and attention to detail
• Own any interaction through to completion, proactively chasing responses internally and externally where needed to complete a task
• Respond to all interactions articulately and professionally, providing all the information required first time
• Always put yourself in the driver’s shoes to see things from their perspective
• And any experience of these would be really useful

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone, including you.

We're an award‑winning car leasing company that has been providing company car and tax‑efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet‑positive mobility and a brighter, more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars.

We genuinely care about the world we live in and know that our customers do too.

Through the Car Benefit Scheme we give employees access to affordable, fully maintained and insured cars for a fixed monthly amount, delivered through a salary‑sacrifice employee benefit arrangement. We offer all fuel types, prices and over 1,000 cars to choose from all by leading manufacturers. Please visit the Tusker Website for more information.

At Lloyds Banking Group, we're driven by a clear purpose – to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, at which point we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under‑represented groups. We’re disability confident, so if you’d like reasonable adjustments made to our recruitment processes, just let us know.

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours.