Band 4- Pathway Coordinator​/Medical Secretary,Neurology

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Main area Admin Grade Band 4 Contract Permanent Hours

• Part time
• Flexible working

Department name West Herts - General Staffing Site Watford General Hospital Town Watford Salary £29,812 - £32,715 pro rata pa inc HCA Salary period Yearly Closing 17/08/2026 23:59

The Neurology Department has an exciting and varied role for a Part-time vacancy for a Medical Secretary / Pathway Navigator.

This role also encompasses Neurophysiology Administration, dealing with appointments for nerve conduction studies and the distribution of reports and uploading these results on to Cerner.

This vacancy requires interaction with patients, GPs, Consultants, and team members.

This is an opportunity to work in a fascinating specialty with a friendly team. Training and comprehensive support is provided.

To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants. To ensure and maintain the efficient and effective administration of neurology and neurophysiology clinics, cancelling and amending clinic lists following instruction from the clinicians, Senior Sister and ADM.

Experienced and committed, you will provide an efficient and comprehensive administrative service to the Consultants and multi-disciplinary team.

The successful applicant will need to have a good general level of education with formal secretarial qualifications or at least two years’ experience of working as a Medical Secretary and possess the essential qualifications outlined in the attached Person Specification.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

We offer a variety of flexible working options as we recognise the importance of a good work life balance.

If you have a disability or long-term health condition and should you require support or guidance please contact

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

To provide a warm welcome to patients.

To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants.

To ensure and maintain the efficient and effective administration of neurology and neurophysiology clinics, cancelling and amending clinic lists following instruction from the clinicians, Senior Sister and ADM.

• Good basic education to GCSE level
• MSPAR / RSA III typing

• Medical Terminology
• Knowledge of hospital computer systems (PAS)
• Knowledge of PTLs
• Knowledge of specialty

• Previous medical secretarial experience
• Working in a changing environment

West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in…