Manager, Payroll & People Operation EMEA

About the Company

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

You will be responsible for the Payroll & People operations for the following countries: UK, Ireland, Sweden, Norway, Denmark, Netherlands & Belgium, as well as supporting teams across the wider EMEA scope. You will also be responsible for the day‑to‑day management of 5 Payroll Specialist/Senior Specialist, ensuring the team remains motivated and has clear development and learning plans. In addition, you will manage benefits administration across the countries in scope, ensuring payrolls are delivered in a timely and efficient manner.

• Ownership of the overall payroll process within the region
• Management of payroll team member, including the provision of training & development plans and ongoing appraisals
• Support Senior Payroll Director in managing payroll and benefit provider vendor relationships
• Prepare data analytic reports and dashboards on key performance indicators
• Manage, update and communicate payroll service level agreements
• Produce and update policies and communication materials
• Monitor and ensure the company's ongoing compliance with complex statutory and regulatory landscape in payroll
• Engage with business leaders and stakeholders, such as HR, Tax, Legal, Workforce Management, Audit to ensure timely and compliant processing of payroll
• Manage the payroll reconciliation process
• Manage outsourced payroll partner in your region, acting as first point of escalation
• Develop and update end‑to‑end payroll process and ensure this is communicated to business partners and stakeholders
• Provide support to stakeholders in the efficient use of the payroll self‑service system
• Maintain payroll information on the shared drive and payroll trackers
• Liaise with authorities, regulatory bodies and third‑party providers regarding audits, benefit queries – pensions, healthcare, insurances, etc.
• Provide ad‑hoc support and guidance to all members of the HR & Comp & Bens team

• Clear and concise verbal and written communication skills, with proven experience to effectively engage across all levels within the organization
• Professional organisational skills with ability to prioritise workloads to meet strict deadlines
• Active listening, empathy, clarity, concision, and giving constructive feedback
• Strong numeric, analytical, literacy and task management skills
• Organised and systematic approach to managing high volume of work and queries
• Confidentiality and ability to demonstrate discretion at all times
• Collaborative team player with strong partnership across HR colleagues and business stakeholders
• Experience with Cloudpay & Workday is advantageous; experience of a global computerised payroll system is essential
• Strong MS Outlook, Excel and Word skills essential
• Flexibility with hours and peak periods of work essential
• Strong track record in motivating and developing teams
• Passion for payroll & total rewards
• Excellent analytical skills, comfort with figures, able to manage extensive amount of data
• Proven team leader with strong track record in developing and motivating high‑performing teams