Senior Dev-Ops Engineer

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department.

We are looking for a confident Senior Dev Ops Engineer to work with our Dev Ops team and newly formed Project Management Office supporting projects and provide applications support.

Your day-to-day responsibilities will involve working with both on‑premise and Azure cloud database infrastructure, managing SQL-related queries, automate daily tasks where necessary and resolve complex issues between applications and databases. You will collaborate with stakeholders and deskside support teams to deliver Dev Ops support across all company core and non‑core IT systems. This includes user management, system upgrades, patching, release activities, and resolving system faults.

There is a need for candidates to be able to design systems and support the road-map development of applications under the Project Management Office.

Technical skills required: SQL Server, Database management and optimisation, One Advanced Pro Solution/Pro Suite, APIs, systems integration, Microsoft Azure Dev Ops, SharePoint.

The ideal candidate will hold Azure and Dev Ops accreditations and have experience working within a large Further Education college in a Senior Dev Ops Engineer, MIS Manager, or similar role.

MAIN PURPOSE OF JOB

To support the management, development, direction, and delivery of IT Dev Ops services and projects as part the Project Management Office and IT Operations. The post holder will support the development of the Dev Ops Application Engineers and provide 3rd line support across all company applications to ensure staff and students receive the best experience during teaching and learning.

DUTIES AND RESPONSIBILITIES

* Act as technical architect for applications services to support the company IT and digital strategy.

* Support delivery of PMO projects including building of the new Data Warehouse

* Act as the company technical specialist for MIS systems, currently One Advanced Pro Solution: take responsibility for integration, patching, optimisation and support.

* Create, configure, maintain and support company databases

* Maintain a library of documented code and configurations to ensure applications, system integration and processes can be maintained by others.

* Support the technical implementation of the Dev Ops function, including Microsoft Azure Dev Ops.

* Provide applications support for all comapny core and non-core IT systems, working with business owners and suppliers for system upgrades, patching, releases, and fault resolution.

* Lead the Extract, Transform, Load element of the company data warehouse and ensure databases are optimised.

* Provide platform support for all applications and operating systems, including system builds and upgrades, patching, releases and fault resolution - with a deep understanding of a number of technologies including SQL server, MySQL, Postgre

SQL, Microsoft Dynamics
365, Pro Suite, Canvas

* Work as part of the Dev Ops resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required.

* When required provide out of hours support for major incidents and upgrades as required (Time off in lieu applies).

* Ensure applications are documented, configured, monitored, and updated to limit technical debt.

* Work with colleagues to plan and deliver technology applications projects including the update of documentation.

* Work with Dev Ops Infrastructure colleagues to ensure platforms are built, upgraded, and optimised for peak application performance.

* Provide 3rd line applications support to all colleagues across the company.

* Accurately record and update service requests, problems and change requests using the ITSM system.

* Act as a permanent member of Technical Change Board.

* Mentor the Dev Ops Applications Engineers to improve their knowledge and skills.

* Work with the Head of Dev Ops to create the Skills matrix and ensure all Dev Ops applications engineers are trained to the required level.

* Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required…