Technical Content Manager

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact.

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence acrossthe USA (Michigan and Illinois) and Europe, including

Czech Republic, Austria, Greece,Cyprusand Italy.

While the main contribution of The National Lottery to society is through the funds togood causes, at Allwynwe put our purpose and values at the heart of everything we do.

Join us as we embark on a once-in-a-lifetime, large scale transformation journey by creating a National Lottery that delivers more money togood causes.

We’lltalk a bit more about us further down the page, but for now –let’stalk about the role and whowe’relooking for…

As a Technical Content Manager, you’ll play a critical role at the intersection of Product, Technology and Content Operations, ensuring that all digital content across web and app platforms is accurately built, tested and delivered.

You’ll own the implementation of interactive content within the CMS, translating business and product requirements into scalable, compliant and user‑centric content experiences.

Working within agile delivery teams, you’ll act as the bridge between development teams and BAU content operations, ensuring content changes are robust, release‑ready and aligned to both customer needs and regulatory standards.

• Translate business requirements and user needs into detailed technical content specifications
• Configure and implement interactive content within the CMS across web and app platforms
• Ensure all content is accurate, compliant, tested and ready for release
• Work within cross‑functional agile teams (Product, UX, CMS Dev, QA, PMO) to deliver content as part of sprint cycles
• Act as a key advisor on content solution design during sprint planning and development
• Manage multiple content work streams, including planning, prioritisation and delivery tracking
• Maintain and manage a content documentation backlog and content models
• Identify and resolve content issues quickly, improving processes and delivery standards
• Ensure all content meets accessibility standards, brand guidelines and regulatory requirements
• Support BAU teams through handover, documentation and training
• Contribute to continuous improvement of content operations, tooling and governance

• Proven experience working with Content Management Systems in a complex digital environment
• Strong understanding of digital content delivery across web and mobile platforms
• Experience working in agile / Scrum teams, contributing to sprint planning and delivery
• Ability to translate business and product requirements into technical content solutions
• Working knowledge of HTML and front‑end content structures
• Understanding of SEO principles and web accessibility (WCAG standards)
• Experience managing multiple priorities and projects in a fast‑paced environment
• High attention to detail, with strong proofreading and content quality assurance skills
• Strong stakeholder management skills, with the ability to work across technical and non‑technical teams
• Experience supporting product delivery, testing and release cycles
• A proactive, solutions‑focused mindset with strong problem‑solving capability

• Content is delivered accurately, on time and aligned to release schedules
• High‑quality, compliant content with minimal defects or rework post‑release
• Effective collaboration across Product and Technology teams
• Strong content governance and documentation standards maintained
• Continuous improvements to content processes, efficiency and scalability
• Positive impact on customer experience across digital journeys

• Innovation
  -We pride ourselves on it!
  
  We’reconstantly looking for new ways to excite our customers, bringing new products to market toenjoywhich is all supported by our responsible play values and making them accessible to all.
• Giving back –Did you know that playing the lottery generates around £30m a week for charities andgood causesin the UK? Our aim is to have…