Senior DevOps Engineer

Senior Dev Ops Engineer

Location:

Watford

Working Pattern:
Primarily office-based

Salary: £51,000 per annum

Hours:

Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30

Reporting To IT Project Manager

We are seeking an experienced Senior Dev Ops Engineer to support the development, delivery, and continuous improvement of Dev Ops services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines Dev Ops engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant.

The successful candidate will also provide mentoring and technical guidance to Dev Ops Engineers while supporting the organisation's digital transformation strategy.

• Support the implementation and continual improvement of the Dev Ops function, including Microsoft Azure Dev Ops.
• Design, build and maintain CI/CD pipelines and deployment automation processes.
• Maintain documented code repositories, configurations and infrastructure standards.
• Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised.
• Identify opportunities to automate processes and reduce manual operational effort.

• Act as technical architect and subject matter expert for business-critical applications.
• Support application integration, upgrades, patching, optimisation and release management.
• Provide application support for core and non-core business systems.
• Collaborate with business owners and third-party vendors on troubleshooting and enhancements.
• Ensure applications are monitored, documented and maintained to minimise technical debt.

• Support the design, implementation and enhancement of enterprise data warehouse solutions.
• Lead Extract, Transform and Load (ETL) processes and activities.
• Create, configure, maintain and support databases and database services.
• Optimise database performance, security and reliability.
• Support data integrations and reporting platforms.

• Provide platform support for applications and operating systems.
• Support system builds, upgrades, releases, patching and fault resolution.
• Maintain and optimise environments including:
  • SQL Server
  • MySQL
  • PostgreSQL
  • Microsoft Dynamics 365
  • Learning Management Systems
  • Student Information Systems
  • Business Information Systems

• Act as part of the Dev Ops resolver team, resolving incidents and service requests within agreed service levels.
• Provide third-line technical support and escalation assistance.
• Participate in major incident management and root cause analysis.
• Maintain accurate records within the IT Service Management (ITSM) platform.
• Act as a permanent member of the Technical Change Board.
• Provide occasional out-of-hours support for critical incidents and upgrades.

• Support the delivery of strategic technology projects and programmes.
• Lead technical work streams and project activities where required.
• Produce and maintain project documentation.
• Ensure solutions align with technical standards and organisational objectives.

• Mentor and support Dev Ops Engineers and technical team members.
• Contribute to technical skills development and knowledge sharing.
• Assist in maintaining technical skills matrices and training plans.
• Promote best practices across Dev Ops, cloud engineering and application support.
• Deputise for senior technical leadership when required.

• Strong experience with Microsoft Azure and Azure Dev Ops.
• Experience building and maintaining CI/CD pipelines.
• Experience supporting enterprise applications and business systems.
• Strong database administration and support experience.
• Experience with SQL Server, MySQL and PostgreSQL.
• Knowledge of ETL processes and data warehousing concepts.
• Experience with cloud infrastructure, automation and Infrastructure as Code.
• Strong…