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IT Support HelpDesk/Support Desktop Support Technical Support

Service Desk L1: Desktop Support Analyst

Job in Watford, Hertfordshire, WD1, England, UK

Listing for: Technopride Ltd

Full Time position
Listed on 2026-10-24

Job specializations:

IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support

Salary/Wage Range or Industry Benchmark: 30000 - 35000 GBP Yearly GBP 30000.00 35000.00 YEAR

Job Description & How to Apply Below

A leading technology solutions provider in Watford is seeking a Service Desk Analyst-L1 to serve as the first point of contact for IT related issues. The ideal candidate will have strong communication skills and a solid understanding of ITIL processes. Responsibilities include troubleshooting IT problems, logging incidents in the ITSM tool, and coordinating service requests. A graduate degree and Service Desk experience are mandatory, along with preferred ITIL V3/V4 certifications.

This contract role offers a diverse work environment.
We have an opening for a Service Desk L1:
Desktop Support Analyst in Watford, England, United Kingdom within Management & Operations, IT & Technology. Learn more about the Service Desk L1:
Desktop Support Analyst role in the description above. We appreciate your interest in this position. Join Techno pride Ltd and contribute to our ongoing work.

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