Thriving Secondary School It Support Technician
Listed on 2026-11-02
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Location: Watford, Hertfordshire
Job Title: School IT Support Technician
Start Date: ASAP
Salary: Dependent on experience
Contract Type: Full-time, temporary with potential to become permanent
A thriving secondary school in Watford is seeking a technically capable IT Support Technician to help maintain reliable technology across the school. The successful candidate will provide hands-on technical assistance to staff and pupils, ensuring that devices, systems and classroom technology operate effectively.
About the RoleRespond to IT support requests from staff and pupils.
Troubleshoot hardware, software, printer and connectivity issues.
Set up and maintain laptops, desktop computers and classroom equipment.
Assist with user accounts, permissions and password resets.
Maintain accurate records of IT issues, repairs and equipment.
Support the installation and updating of software and devices.
Escalate complex technical problems to the appropriate provider or senior IT staff.
The Ideal CandidatePrevious IT support or helpdesk experience is essential.
School-based IT experience is highly desirable.
Good knowledge of Windows operating systems, Microsoft 365 and common hardware issues.
Strong troubleshooting and communication skills.
Able to explain technical issues clearly to non-technical users.
Organised, proactive and comfortable prioritising support requests.
An enhanced DBS check will be required in line with the role.
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