Mechanical Fitter

Overview

The central role will be to provide a professional on-site hose replacement service to customers. This role will include being part of a 24 hour on call rota with other technicians.

• Provide on-site hose replacement service to customers in a professional manner.
• Be part of a 24 hour on-call rota with other technicians.
• Promote company products and services to existing and prospective customers within the territory.
• Maintain the highest levels of health and safety practice, including the mandatory use of personal protective equipment where required.
• Manage the Mobile Sales & Service Unit (MSSU):
• Maintain sufficient stock levels within the MSSU.
• Perform routine maintenance checks in accordance with MSSU defect checklists.
• Keep the MSSU clean and tidy, inside and out.
• Manage all company-supplied documentation within the MSSU, including technical and procedure updates.
• Provide assistance to colleagues within the franchise when requested.
• Attend company training courses as requested.
• Represent the organisation with good personal presentation and adherence to UK policy and procedures.

• Basic mechanical knowledge.
• Good manual dexterity and physical ability.
• Good communication skills, both oral and written.
• Ability to present yourself in a professional and courteous manner to customers, staff and colleagues.
• Ability to work unsupervised and to time constraints.
• Successful completion of the induction and training programmes and subsequent on-site assessments as requested.
• Ability to effectively communicate technical information to customers and colleagues.
• Full UK driving license.
• Company UK induction training (provided).
• Work experience in a technical/engineering environment advantageous but not essential.

Your normal hours of work are 8:00 am to 5:00 pm, Monday to Friday, and 8:00 am to 12:00 pm on Saturday. This is dependent on the on-call rota. You are entitled to a lunch break of one hour each working day. The dates of your annual holiday entitlement must be approved beforehand by your line manager.