Project Manager - SaaS

Job Location

Watford, Hertfordshire, East Anglia, United Kingdom.
Company: JR UK.
Client /

Employer:

Matched.

Huge growth potential in EMEA and a scaling business.

Our client is a leading global Fin Tech SaaS vendor with a reputation for industry‑leading solutions. You will be joining as they continue to scale their EMEA operation following significant recent investment. The business has over 1,000 people globally and fosters a professional and mature working culture.

In this role you will work with distributed teams to ensure customer satisfaction is high and that client releases are delivered on time and within budget. You will handle multiple projects simultaneously, mostly with existing customers who are looking for solutions updates and bespoke development. You will need to manage multiple internal and external stakeholders across multiple projects. Experience with Fin Tech or Finance Software project management would be highly beneficial.

• Definition and management of project initiation tasks such as project mandate, resource planning, kick‑off meetings, delivery planning, communication plans, etc.
• Work with the Service Delivery Manager to ensure support agreements are met and service standards are at the expected level.
• Continuously expand understanding of the finance industry and products to better understand customer goals and business drivers.
• Control and monitor timelines, resource allocation, dependencies, budgets, costs, and quality of deliverables.
• Line‑manage Business Analysts where appropriate, setting objectives and reviewing performance.
• Ensure compliance with project delivery governance (e.g., change management, risk & issue management, financial reporting and status reporting).
• Lead key stakeholder interactions, for example steering group meetings.
• Work daily with delivery teams to ensure planned activities are understood and progressing on track.
• Liaise with third parties where appropriate to ensure external tasks are tracked and delivered on time, on budget and to the required level of quality.
• Manage escalations, risks and issues.

• Demonstrable track record working as a Project Manager within software delivery with responsibility for budgets up to 2 million.
• 3+ years’ experience of working within a recognized project management methodology.
• Comfortable delivering projects to external clients and managing both internal and external stakeholders.
• Previous experience delivering projects with delivery teams from multiple geographies and time zones would be advantageous.
• Willingness to work away from home & travel to client sites when required.
• Proficient with Microsoft PowerPoint & Excel.
• Previous experience working with financial services or asset finance firms would be advantageous.
• Previous experience working with high AOV Fin Tech solutions desirable.