Branch Manager

Branch Manager

Watford – Full-time, Permanent

We are looking for an experienced Branch Manager to lead a small team and deliver excellent service in the home improvement sector.

What you'll be doing:

• Managing and motivating a small team of 4.
• Handling customer enquiries and sales (face‑to‑face, phone and e‑mail).
• Scheduling work for engineers.
• Processing orders and assisting with stock control.
• Loading/unloading vehicles (some heavy lifting required).
• Liaising with suppliers and colleagues to resolve any issues.
• Checking deliveries against paperwork to ensure accuracy.

Qualifications:

• A clean driving licence.
• Supervisory or managerial experience.
• Strong background in customer service, sales or administration.
• Excellent communication and organisational skills.
• Ability to manage time and prioritise workload effectively.
• IT literate with good attention to detail.
• A team player with a positive attitude.

Desirable:

• Experience in the construction or home improvement industry.

Benefits:

• Starting salary of £36,000 – £38,000 DOE.
• Monthly, quarterly and annual bonus scheme.
• 5 weeks' paid holiday.
• Convenient onsite parking.
• Company car and mobile phone.
• Pension contributions.
• Full training provided.
• Friendly and supportive working environment.

Hours: Monday – Friday, 7:30 am – 5:00 pm. 1–2 Saturdays per month (9:00 am – 12:30 pm, on rotation).

Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer.