Deputy manager

Key Responsibilities

• A deputy manager has the shared responsibility for the store's KPIs, operations, concept, colleague, and work environment, and uphold local legislation, regulations, and policies.
• Hands‑on role: ensuring the shop floor is well‑presented and replenished to maximize sales, the warehouse is organised, and the store team undertakes their duties whilst delivering friendly customer service.
• Support in leading the team to deliver excellent customer service.
• Oversee and implement Visual Merchandising guidelines.
• Implement Flying Tiger Copenhagen's concept.
• Lead the team to complete operational tasks in a timely manner.
• Implement and follow Commercial guidelines to comply with store standards.
• Support stock integrity in line with company policy.
• Oversee and manage till discrepancies, incident reports, and team concerns.
• Delegate and plan with the team to achieve objectives.
• Support upholding company policies, act with integrity, and seek support where necessary.
• Communicate the company's values, goals and culture.

• Ability to lead, motivate and inspire a team.
• Positive and optimistic attitude towards work and helping others.
• Demonstrate good leadership behaviour.
• Good communication skills; a clear and collaborative leadership style.
• Strong organisation skills with attention to detail & time management.
• Previous management experience is essential.

Deputy Manager for 40 hrs a week. Permanent role at Merry Hill.

Must be fully flexible and available to work Monday through Sunday, covering a variety of shift patterns ranging from early start to closing, including weekend shifts. Must be available to work 5 out of 7 days each week. Shift times range from 06:00 am to 22:00–23:00 pm. This role requires previous management experience.