Assistant Manager

At The Entertainer, we're searching for a passionate, hands‑on Assistant Manager to help create the best shopping experience on the high street, in the Harlequin Shopping Centre, Watford. If you thrive in a fast‑paced, customer‑focused environment, love working with toys and enjoy leading a team to success, this could be the perfect role for you.

If you're within a 45 to 60‑minute commute and ready to bring passion, enthusiasm, and strong leadership to our team, we’d love to hear from you!

Location:
Harlequin Shopping Centre

Salary: £31,400 plus fantastic benefits

Hours: 42.5 hours per week across 5 days out of 7

• Supporting the Store Manager in driving sales, smashing targets, and keeping shrinkage to a minimum.
• Leading and motivating your team, ensuring they deliver exceptional customer service.
• Keeping the store looking amazing, fully stocked, and ready to delight shoppers.
• Using reports and data to make smart commercial decisions.
• Managing stock, staffing schedules, and store operations like a pro.
• Stepping up to run the store in the Manager’s absence.

• Flexible access to your pay via MyView Pay Now
• Retail Trust benefits, including a Virtual GP.
• Birthday Leave plus 33 days holiday.
• Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you.
• Pension salary sacrifice to help you plan for the future.
• Life Cover for added peace of mind.
• Generous toy discount.
• Enhanced maternity & paternity pay.
• High Street & leisure discounts
• Cycle to Work Scheme for a healthier commute.
• Annual Bonus Scheme to reward your success.

• At least 12 months of retail supervisory or management experience.
• A people person with strong communication and leadership skills.
• A commercially aware individual who can adapt and react quickly.
• Someone tech‑savvy—comfortable using Microsoft Office and Teams.
• A positive, can‑do attitude with a passion for toys and retail

• Work in a fun, fast‑moving environment where no two days are the same.
• Be part of a supportive, enthusiastic team.
• Unlock your potential with ongoing training and development.
• Enjoy a career where you're valued, supported, and rewarded – every step of the way.

We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.