Tusker Customer Consultants

** End Date
** Sunday 18 January 2026
** Flexible Working Options
** Flexibility in when hours are worked
** Job Description Summary
** Based in Watford
** Job Description**
* *
* JOB TITLE:

** EET Employee Engagement(New Business)
* ** SALARY:** £30,609 rising to £31,809 in April 2026
* ** LOCATION(S):
** Watford
* *
* HOURS:

** Full-time
* ** WORKING PATTERN:
** Our work style is hybrid, which involves spending at least
** three
* * days per week, or
** 60%
** of our time, at our Watford site. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained.
** About this Opportunity
** As a New Business Engagement Executive focusing on new business enquiries, you will play a pivotal role in expanding our reach and bringing the benefits of our employee car scheme to a wider audience. You'll be a key player in our dynamic Employee Engagement Team, responsible for proactively connecting with potential customers, guiding them through the process, and ultimately driving new business growth.

This is an exciting opportunity to contribute to a rapidly expanding company and make a tangible difference to our growth.

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We’re an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars.

We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information
** What you’ll need
*** Customer-Focused Approach: A genuine passion for providing exceptional customer service and building strong relationships.
* Communication

Skills:

Excellent communication, interpersonal, and negotiation skills, with the ability to confidently interact with customers over the phone and via email.
* Interpersonal: A warm, enthusiastic, and outgoing personality with a genuine desire to help others.
* Problem-Solving: A proactive and resourceful problem-solver with the ability to prioritize tasks effectively under pressure. Ability to think critically, solve problems creatively, and adapt to changing situations
* Personal Attributes:
Self-motivated, driven, and detail-oriented with a flexible approach to work. A proactive and self-motivated individual with a strong work ethic and a desire to succeed with experience of working in a phone-based customer service or sales role.
* Great Teammate:
Ability to work collaboratively as part of a team and contribute to a positive and supportive work environment.
* Product Knowledge:
Strong interest in cars and the automotive industry. (Prior knowledge of salary sacrifice car schemes is a plus!)
* Organizational

Skills:

Strong organizational and time management skills, with the ability to prioritize tasks, manage a pipeline, and meet deadlines.
** And any experience of these would be really useful
*** Inbound Lead Conversion:
Manage a high volume of inbound inquiries via phone and email, applying your consultative skills to convert interest into confirmed orders. Provide expert guidance and address customer objections with a solution-oriented approach, ensuring a positive and informative experience.
* Proactive Outreach:
Initiate outbound calls to a targeted customer base, enthusiastically…