Business Manager

Business Manager / F&I Transaction Manager

Renault Retail Group (Watford / Croxley WD18)

£31,354 pa + OTE £62,700 pa (uncapped and achievable) + ECOS Car

Hours:

5‑day week (rota basis)

Renault Retail Group is looking for an experienced Business Manager / F&I Transaction Manager to join our dealership based at Watford Business Park (WD18).

You’ll be joining a high‑performing site representing Renault, Dacia and approved used vehicles
, with strong enquiry levels, consistent stock availability, and a well‑established customer base.

This is a key role within the sales function, working closely with the General Sales Manager
. You will support and guide a team of Sales Executives, contributing to both performance and customer experience across the dealership.

• Structuring and presenting finance, insurance, and add‑on products in a clear, compliant manner to maximise customer value and dealership profitability
• Supporting and coaching a team of Sales Executives, including second‑facing customers and assisting with deal progression where required
• Working closely with the General Sales Manager to maintain strong finance and insurance penetration levels and overall commercial performance
• Acting as a visible and supportive presence on the showroom floor, helping to guide customers through the finance process and improve conversion
• Managing the end‑to‑end finance journey, including submitting applications, securing approvals, and ensuring all documentation is accurate and completed on time
• Building effective relationships with lending partners and finance providers to secure competitive funding solutions for customers
• Ensuring full compliance with FCA regulations and internal policies, with clear and transparent communication of financial commitments
• Supporting vehicle part‑exchange valuations and overall deal structure
• Monitoring deal progress, documentation, and outcomes to maintain accuracy, efficiency, and consistency across all transactions
• Maintaining well‑structured daily processes, including pipeline management, diary control, and system updates, ensuring deals are progressed and completed efficiently
• Supporting reporting, audits, and ongoing improvements within the sales and finance function

• Previous experience in a Business Manager, Transaction Manager, F&I Manager or Sales Controller role within a main dealer environment.
• A strong understanding of finance and insurance products, compliance requirements, and dealership processes
• Experience supporting or mentoring Sales Executives within a retail sales environment
• A structured, organised approach to managing deals, customer interactions, and daily workload
• Strong communication skills with the ability to build confidence with both customers and colleagues
• Confidence working in a target‑driven environment, with a focus on both performance and customer outcomes

A full UK driving licence (manual and automatic vehicles) is essential for this role, to meet company insurance requirements and support vehicle demonstrations and customer test drives.

• 5 days per week
• 4 weekdays (8:00am‑6:00pm)
• Saturdays (8:30am‑5:00pm)
• 1 in 3 Sundays (10:00am‑4:00pm)

• £31,354 pa basic salary
• OTE £62,700 pa (uncapped and achievable)
• Company car provided

• Access to a salary sacrifice, tax‑efficient new car scheme (ECOS/ECOP)
• High‑spec vehicles replaced annually
• Family Car Scheme, available for close family members
  • from £139 per month
  • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months’ service
  • Vehicles replaced annually
• Car insurance included on both schemes
• 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing, and accessories
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e‑bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme

Click Apply and follow the instructions to upload your CV.

Raja Mallik from the Recruitment Team will contact shortlisted candidates.

No agencies please.