Interim Account Executive

Interim Account Executive - 12 month FTC

Location: Watford, Hertfordshire, United Kingdom (Hybrid)

Job Schedule: Full time

Job Category: Sales and Marketing

The Account Executive – Group Sales will manage a portfolio of Group clients based in the UK and Ireland, driving Group, Meetings and Events business into Hilton hotels across the UK and internationally. The role focuses on growing existing accounts while proactively developing new business, identifying and converting opportunities, and increasing account productivity. The Account Executive is accountable for the commercial performance of their assigned account portfolio, supported by Hilton Direct and internal hotel teams.

Working closely with hotels and internal partners, the role supports end to end account management and promotes relevant brands, new openings and key updates.

The Account Executive will work within the Hilton Worldwide Sales (HWS) team alongside Account Managers and Directors, managing a portfolio of Group, Meetings & Events clients. The role focuses on driving Group, Meetings & Events business into Hilton hotels across the UK and internationally, including the development of new Group opportunities in emerging and under-penetrated territories such as Ireland. Activities include organising familiarisation trips, presenting new hotel openings to customers, and working closely with Hilton Direct to support and convert meeting opportunities.

Planning activities

• Proactively manage and grow an assigned portfolio of Group, Meetings & Events accounts, increasing engagement, productivity and conversion
• Identify new business opportunities through reporting insights, referrals, existing relationships and market intelligence
• Identify client needs and shape tailored approaches for customer engagements and events
• Develop and present proposals that position Hilton effectively for meetings and events
• Use insights from pipeline and performance tracking to inform future actions and prioritisation

Organising activities

• Enhance customer awareness of the Hilton portfolio, including new openings, refurbishments, brand updates and key developments
• Organise and support familiarisation trips and customer engagement activity where appropriate
• Act as the central connection point between clients and hotels, ensuring clear information flow both ways
• Collaborate with Hilton Direct and Group Sales Support to ensure efficient opportunity management, follow up and reporting
• Ensure opportunities and activities are coordinated effectively across internal teams

Directive activities

• Convert qualified leads into new accounts, taking ownership of onboarding, relationship development and ongoing account management
• Drive opportunity progression and conversion through clear next steps and follow‑up
• Represent Hilton professionally at industry events, workshops and networking opportunities
• Champion Hilton's values and brand standards in all client and industry interactions

Staffing activities

• Work closely with Hilton Direct and Group Sales Support to align effort and resource to priority opportunities
• Provide clear direction and information to internal stakeholders to support opportunity delivery
• Support collaboration across teams to ensure a consistent customer experience

Controlling activities

• Deliver agreed revenue targets and contribute incremental growth for Hilton hotels globally
• Track activity, pipeline and performance against goals using reporting tools and systems
• Ensure accurate and timely updates within relevant systems and reporting platforms
• Comply with all Hilton policies, systems and procedures, operating with professionalism and integrity at all times

Supportive Functions

• In addition to the core responsibilities of the role, the Account Executive may be required to perform a range of supportive activities, with the time allocated to each determined by business needs and priorities.
• Communicate regularly with internal teams and hotels to ensure effective coordination of activity and appropriate sharing of customer information across the portfolio
• Attend sales workshops, training sessions and internal meetings to support professional…