National Account Executive Convenience & Travel

A bit about the role

Reporting to the [Senior] National Account Manager, this role will support in the delivery of the retail strategy & 'go to market' plans via designated Retail Channel accounts, driving sales, profit and returns to good causes in a responsible manner. The role will involve leading and implementing account planning and KPI tracking, building strong working relationships with key contacts at all levels in the designated accounts across multiple functional departments, as well as managing multiple internal stakeholders.

The NAE will work closely with the [S]NAM on their account plans, as well as part of the wider division strategy.

• Take ownership of designated accounts, identifying and implementing growth opportunities aligned to channel strategy and the Allwyn vision.
• Be the voice of the customer internally and the voice of Allwyn externally by bringing retail insight back into Allwyn to feed into the development of these plans and tailor brand plans where necessary to ensure strong execution within the designated accounts and channel.
• Build and lead a cross functional stakeholder network and strong working relationships across operations, commercial and project management teams within the account to develop long term plans for growth.
• Work and collaborate up to director level within the specified Accounts, working through a top to bottom contact matrix.
• Support the National Account Manager to deliver the plans to achieve the sales profit and returns to good causes targets for designated multiple customers as requested.
• Support the development and implementation of Joint Business Plans in conjunction with the National Account Manager, to support the delivery of the Allwyn Retail Annual Business Plan.
• Analyse business performance & KPI’s and generate key insights, identify growth opportunities and implement initiatives to maximise sales revenues, profits and returns to good causes.
• Identify opportunities for new or existing product development and placement within designated accounts.
• Deliver ‘Responsible Play’ objectives with designated accounts to support Operation Guardian.
• Ensure all terminals / ways to play are available for sale throughout all trading hours.
• Lead any account transitions and changes as projects with the wider business.

• An ambitious individual who wants to progress through the Allwyn business.
• Someone who can bring creative thinking and generate new ideas.
• A resilient and driven individual, who likes to plan and think but not afraid to roll their sleeves up.
• Proven understanding of retailer’s needs, business strategy and operations.
• Demonstrable knowledge of customer’s competitors and Allwyn’s competitors.
• Proven experience of successfully building and utilising business relationships and networks.
• Demonstrable knowledge of the retail marketplace.
• Proven presentation and negotiation skills.
• Proven verbal and written communication skills including report writing.
• Ability to successfully interact with and manage retailers.
• Proven ability to analyse financial and business performance providing insight and recommendations to customers and decision makers.
• Ability to use Google and Microsoft Office suite of products.

• Business & Management Expertise:
  Has a solid understanding of the retail marketplace, business, competitors, current market challenges and economic/market issues.
• Product Expertise:
  Demonstrates a strong understanding of the organisation’s retail product portfolio and key competitor offerings, with insight into customer purchasing behaviours. Possesses in-depth knowledge within their defined product category and may be recognised by colleagues and customers as a specialist in a particular area.
• Impact:
  Accountability
  - Is accountable for the performance and results of designated accounts across a wide range of KPI measures.
• Influence and Negotiation:
  Understands prospect/account needs and explains product/service value. Uses judgement, discretion and creativity to persuade prospects/customers to adopt a favourable view and decide to promote the product/service and ensure their satisfaction.…