Golf Sales Manager Job Watford area,England UK,Sales

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This is an essential role in the team as you will be required to follow the selling strategies using diary management and yield management techniques to manage enquiries assisting the team in the achievement of the sales targets.

Our Golf Sales Managers also retain and develop relationships with current clients to secure future business for the Hotel and Golf at The Grove and grow the business by contacting previous groups and tour operators or making sales trips to drive new golf business. You will also take bookings from frequent players through our Clarendon Collection programme and supporting the Reservations team with golf reservations, when required.

Full Time

Location:The Grove, Chandler’s Cross, Watford, Hertfordshire, England, WD3 4TG

Description:

The Vacancy

The Golf Sales Team are looking for a Golf Sales Manager to support in managing all incoming golf event enquiries and ensure that we provide our guests with a proposal that meets their requirements. Once the proposal has been agreed you will ensure all contractual paperwork is returned before liaising with the client on the planning stages of their enquiry.

Excellent communication skills and experience of sales and client relationship management are essential for this role, as is knowledge of the golf industry and the ability to produces regular sales reports and forecasts.

The team is looking for someone who has excellent sales, commercial, administration, organisation and planning skills, is creative at finding solutions, has an eye for detail, has the ability to work well under pressure and is a team player.

JOB DESCRIPTION RESPONSIBILITIES:

Enquiries

To receive, handle and convert client enquiries in line with the sales strategy, being the first point of contact
To follow the selling strategies using diary management and yield management techniques to manage enquiries enabling achievement of the sales targets

Contracts

To ensure all contractual paperwork is completed and entered into Salesforce and Lightspeed correctly
To maximise all departmental revenues at each state of the contracting process

To retain and develop relationships between current clients to secure future business for the Hotel and Golf at The Grove
Develop corporate growth by contacting previous groups and follow up on all initial contacts
Occasionally make sales trips with the hotel sales team to drive new golf business
Work with Senior Golf Sales Manager to develop relationships and business opportunities with key Tour Operators
Follow up with clients after events to gain feedback and re offer for next year if within booking strategy
To organise, plan and manage site inspections and show rounds for clients
To ensure that credit facilities, deposits and pre-payments for all golf events have been raised in compliance with the hotel policies

Event Planning

To conduct accurate handovers to Tournament Coordinator ensuring all information including special instructions are communicated clearly
Prepare banquet event orders for occasional groups including FAM trips, Contra Deals, Tour Operator bookings and other Special Events ensuring information is documented in the Banquet Event Orders and communicated to the Golf Operations team in advance
Work directly with golf operations team to ensure guest journey is to Golf at The Grove standards

Other Areas

Produce period-by-period corporate golf business forecast on a weekly basis to support monthly Golf Sales meeting
Provide input, alongside the Senior Golf Sales Manager and Director of Golf to help generate a yearly strategy for group and corporate golf sales
To maintain a thorough understanding of golf operations, which include course rotation, tournament play and tee sheet management
Attend staff meetings to advise on…