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Tenancy Sustainment & Arrears Specialist
Job in
Watford, Hertfordshire, WD1, England, UK
Listed on 2026-08-29
Listing for:
IRIS Recruitment
Full Time
position Listed on 2026-08-29
Job specializations:
-
Social Work
Community Support Services
Job Description & How to Apply Below
Chime Housing in Watford is seeking an Income Officer to manage rent arrears and support residents in sustaining their tenancies. You will handle a defined patch, work with customers to resolve arrears, and engage with safeguarding and local services when appropriate.
The role blends customer contact, problem solving, and legal processes, with independent and team-based work. You will set up payment plans, liaise with Housing Benefit and DWP, and contribute to income recovery targets.
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