Quality Assurance Manager

Job Title: Quality Assurance Manager

Company: Hatch Product Development & Contract Manufacturing

Location: Wauconda, IL

Job Type: Full-time

Pay Range: $90,000-$120,000/year

Hatch is a product development & contract manufacturing firm offering the full range of services to bring your product from concept to production. Hatch offers product design, development, and contract manufacturing for entrepreneurs and visionary leaders.

Founded in 2021 by aerospace and consumer product industry engineers, the Hatch team wanted to turn the product design and manufacturing industry on its head. We are a multidisciplinary team who have the business acumen, industry network, and combined engineering experience to produce products for a wide variety of highly-regulated industries in accelerated timelines.

The Quality Assurance Manager is responsible for leading daily quality assurance activities, developing the QA team, and driving continuous improvement across Hatch Product Development’s contract manufacturing operations. This position supports manufacturing quality, customer quality requirements, APQP and PPAP deliverables, supplier quality, corrective actions, and inspection effectiveness in a high-mix production environment.

This position includes both office and manufacturing floor work. The role requires regular interaction with production areas, quality inspection activities, engineering teams, suppliers, and customers. Occasional travel may be required for customer meetings, supplier visits, training, or quality-related project support.

• Lead the QA team in supporting daily manufacturing quality across diverse products, industries, and customer requirements.
• Improve QA processes, inspection methods, training, and performance metrics.
• Partner with Compliance and Program management to align QA activities with ISO 9001:2015, ISO 13485:2016, customer-specific, and regulatory requirements.
• Support new production introductions, engineering changes, and manufacturing launches.
• Develop, review, and approve PPAP deliverables, including control plans, PFMEAs, dimensional results, and related customer documentation.
• Use quality data to identify trends, reduce defects, strengthen manufacturing controls, and improve inspection effectiveness.
• Lead root cause analysis and corrective actions using structured problem-solving methods.
• Oversee creation and execution of inspection plans, manufacturing quality records, calibration coordination, nonconformance handling, and customer quality deliverables.
• Manage supplier quality activities, including incoming quality, supplier corrective actions, inspection requirements, and improvements initiatives.
• Collaborate cross-functionally with compliance, engineering, operations, production, purchasing, suppliers, and customers.
• Coach and develop quality engineers, technicians, inspectors, and other related QA personnel.
• Support validation, verification, inspection method validation, and risk management activities where applicable, especially for medical device and regulated customer programs.

• 7+ years of progressive quality experience in manufacturing, including 3+ years in a leadership or management role.
• Experience in contract manufacturing, customer manufacturing, or high-mix production environments.
• Working knowledge of ISO 9001:2015 and ISO 13485:2016 as they apply to manufacturing quality, inspection, traceability, documentation, and customer deliverables.
• Hands-on experience with PPAP in medical device, automotive, industrial, or similarly controlled manufacturing programs.
• Strong understanding of PFMEA, control plans, root cause analysis, corrective actions, risk management, and process validation.
• Ability…