Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong.

We help clients make confident, informed decisions about their lives, careers, and money. You will greet clients, match them with the right tax professional, schedule appointments, ensure all client needs are met, maintain office cleanliness and organization, and perform additional duties as assigned.

• High‑school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule appointments according to client preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multitask
• Strong organizational and time‑management skills
• Computer proficiency; ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements)

H&R Block remains committed to building a connected culture where trust, care, and connections guide our work. We are recognized worldwide for a supportive environment that encourages authenticity, growth, and inclusion.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Seniority level:
Not applicable

Employment type:

Full-time
Job function:
Administrative