Mobile Service Technician

Title of Position: Mobile Service Technician

Department: Service Department-Mobile Service Team

Reports to
:
Service Department Manager

Type of Position: Full Time

General Purpose of the Job/

Summary:

The Mobile Service Technician position requires a skilled automotive technician to travel to customer sites and perform services such as recall replacements and oil changes.

Job

Duties & Responsibilities:

• Organize and prepare for the day’s appointments
• Engage with many different customers each day and represent Iowa’s #1 Ford Lincoln Dealer
• Apply hospitality skills by warmly greeting and engaging with customers
• Consult with the customer on work to be performed
• Perform a multi-point inspection
• Perform the work needed in a clean and efficient manner
• Commit to a leave-no-trace clean up

Education & Experience:

HS Diploma or GED and one year of related experience

Knowledge, Skills & Abilities:

• Knowledge – Write up RO, Tablet/technology, Customer Service Experience/Skills
• Skills – Oil change, Belts, Wiper Replacement, Multi-point inspection, Filter change, Tire Rotation, Fluid Change, Brake Pads, Battery Change
• Qualities – Open, Trustworthy, Personable, Neat appearance, Good communicator, Confident, Decisive, Organized, Conflict management, Dependable, Adaptable, Thorough
• Valid Driver’s License Required