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Usher​/Ticket Taker

Job in Waukee, Dallas County, Iowa, 50263, USA
Listing for: Live Nation Entertainment
Full Time position
Listed on 2026-01-10
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Manager / Planner, Event Staff/ Venue Crew
Job Description & How to Apply Below

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We are seeking an Usher/Ticket Taker to support our upcoming 2026 season. As an usher, greeter or ticket taker, you will ensure safety, maintain venue cleanliness, and engage with guests before, during, and after the show.

Responsibilities
  • Greet guests, scan tickets upon entry, answer questions, help locate seats, and verify tickets for access to different venue areas.
  • Assist with keeping the venue safe, clean, and presentable.
  • Resolve guest complaints or problems.
  • Verify ticket authenticity and special‑needs accommodations.
  • Participate in venue recycling and sustainability efforts.
  • Guide guests to exits and provide instructions during emergencies.
  • Assist in verifying crew credentials to restricted areas.
  • Coordinate with crew at show end to close the venue and handle recycling and equipment storage.
  • Provide directions to venues or surrounding areas as needed.
  • Ensure guests are safely enjoying the show.
  • Support management with additional tasks as requested.
Qualifications
  • High School Diploma or equivalent preferred.
  • At least 1+ year of guest‑service experience preferred.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong judgment, tact, and diplomacy.
  • Physical ability to walk, climb stairs, sit intermittently, lift and carry 25 lbs or more.
Equal Employment Opportunity

Live Nation is committed to equal employment opportunity for all applicants regardless of age, ancestry, color, religion, gender, sexual orientation, disability, veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, gender expression, and other protected bases. Live Nation provides reasonable accommodations for qualified individuals with disabilities and religious needs.

Hiring Practices

This job description outlines the general nature and level of work performed by this role. It is not a comprehensive inventory of all duties, responsibilities, or qualifications. Live Nation seeks to place the most qualified candidates through a variety of channels, including internal promotion, referrals, advertising, agencies, online recruiting, job fairs, and college recruiting.

Seniority level
  • Entry level
Employment type
  • Part‑time
Job function
  • Other
Industries
  • Entertainment Providers
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