Surety Service Representative

Join to apply for the Surety Service Representative role at Holmes Murphy
.

We are looking to add a Surety Service Representative to join our Surety team in Waukee, IA
. Our company offers a forward‑thinking, innovative, and vibrant culture.

• Prepares Surety Bonds as required per specifications and state statutes.
• Operates the workflow to issue bid bonds, including verification by a team member before sending to the client.
• Maintains current and accurate client information in the system, ensuring high client satisfaction.
• Responds to daily client requests for bid, performance, payment, and commercial bonds, renewals, and endorsements, invoices accurately, and answers accounting questions.
• Calculates bond premium by determining contractor type of work classification.
• Assists client executives in setting up new accounts by preparing General Indemnity Agreements, verifying legal name, and other required items.

• Education:
  
  High school diploma required; college degree preferred.
• Experience:
  
  3+ years managing clients’ surety needs in a company or agency environment (preferred).
• Licensing:
  Active Property & Casualty insurance agent license required, or ability to acquire one within 3 months of hire.
• Technical
  
  Competencies:
  
  Understands and applies surety principles to consult with clients and meet strategic needs; contributes to workflows and processes; uses agency systems to deliver a world‑class client experience; maintains compliance; fosters client relationships.

• Paid parental leave and supportive new‑parent benefits.
• Company‑paid continuing education and tuition reimbursement.
• 401(k) profit sharing.
• Generous paid time off and holidays; encouragement to use time off.
• Paid volunteer time off and employee matching gifts.
• DE&I programs including paid Diversity Day and a Chief Diversity Officer.
• Consistent merit increases and promotion opportunities.
• Discretionary bonus opportunity.

We build a best‑in‑class culture by empowering employees to build trust, communicate honestly, create meaningful client relationships, and contribute to the organization’s success.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Insurance

Holmes Murphy & Associates is an Equal Opportunity Employer.