Assistant Community Manager

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe "Together We Lead, Together We Succeed". We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.

Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities.

Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in everything we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. This role plays a vital role in delinquency and collection of rent to optimize the property's cash flow and financial position. The Assistant Community Manager manages all phases of the operations, including personnel, leasing, maintenance, financial, administration, and risk management in the absence of the Community Manager.

As an onsite leader, the Assistant Community Manager supervises all aspects of the property and staff to ensure compliance with company policies and procedures, safety and fair housing guidelines, and liability concerns.

• Responsible for posting all payments and income received from applicants, current residents, and non-current residents accurately, timely, and efficiently.
• Responsible for processing and reconciling daily account receivables.
• Monitor and follow up on bad debt, preparing late notices, contacting residents and guarantors, and filing evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post all charges to resident and non-current resident accounts, including bill back of utilities where applicable.
• Manage all end‑of‑the‑month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files to ensure accuracy.
• Walk units, post all move‑out charges, statements, and security deposit refunds.

• Regular/daily onsite attendance is required.
• Screen, hire, train, coach, and develop onsite staff using consistent techniques and company directives.
• Ensure staff effectiveness through ongoing training, coaching, and counseling.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Ensure compliance with Company policies and procedures.
• Strategic leasing management, ensuring effective techniques in obtaining closures, follow‑up procedures, signing/documentation of leases, and accurate reporting.
• Implement marketing strategies and systems as defined by the annual marketing plan.
• Deal with resident…