Window Install and Service

Gilcrest Jewett Lumber, a division of US LBM is seeking a Window Service Technician to join their team in Waukee, IA!

We’re a people-first company that’s passionate about continuous improvement. Are you looking to join a company that promotes from within? If you enjoy working hard in a fast-paced environment, then apply now to join a leading manufacturer of trusses in the Midwest!

What you should know about working at Gilcrest Jewett Lumber :

• We’re all about teamwork! All positions are hands-on and we band together when necessary.
• We support each other! We have local and corporate team members to help you along the way and partner on projects as appropriate.
• We are a relaxed atmosphere. This is not a suit-and-tie environment.
• We care about our communities. US LBM, our divisions, and associates are committed to contributing to the communities where we live and work.
• We work hard! We are a continuous improvement-driven organization and we are focused on keeping organized and on task.
• We’re built on safety. We provide a safe and healthy workplace for all our employees. Our employees go home in the same condition they came to work.

How you will spend your days as a Window Service Technician:

• Handle service calls as assigned
• Identify problems and complete solutions
• Maintain a professional appearance and integrity in representing Gilcrest Jewett
• Communicate with Gilcrest Jewett Sales Department and contractors about any product or installation issues
• Use discretion in communication with homeowners
• Communicate clearly with the scheduler on time table needed for certain service calls
• Communicate clearly with the scheduler regarding an accurate list of materials needed
• Maintain a daily log of service calls
• Operate and maintain a clean, organized service vehicle in a safe, professional manner
• Communicate and work with production personnel to improve quality control so field service can be significantly reduced

Window Service Technician Requirements:

• Education: High school diploma or GED
• Licenses: Valid driver's license and clean driving record. OSHA cards are required.
• Special Skills: Read and use a measuring tape and other required tools for complete installation. Great customer service skills (highly important)
• Communication: Good interpersonal skills, verbal and written skills, and the ability to provide and/or follow detailed instructions.
• Physical: Regularly lifting 50lbs and frequently lifting up to 100lbs or more. Working from heights on ladders or in tight spaces.

Building your career with benefits:

• The Usual: Medical, Dental, and Vision (starting the 1st of the month after 30 days).
• The Good: 401(k) with company match.
• The Best: Paid Time Off and Closed Holidays.
• Even Better: Employee Discounts
• How do we top that? We support your educational and career goals with our continuing education programs, paid training, and promotion from within.

Build your future today with Gilcrest Jewett Lumber.

US LBM Holdings, LLC is an equal-opportunity employer. We do not discriminate based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, order of protection status, or any other legally recognized protected basis under federal, state or local law.

Lampert Lumber has over a century of experience. We carry quality products you can count on and service you can trust. Visit one of over 30 locations today.