Collections Team Lead

12575 Uline Drive, Pleasant Prairie, WI 53158

As a Collections Team Lead, you will guide the dedicated accounts receivable team that supports Uline’s growing North American operations.

• Manage, guide and develop our team of Accounts Receivable Associates.
• Review and assess the team’s work, giving constructive feedback.
• Onboard and train new team members.
• Resolve escalated customer problems and coach the team on timely payment collection strategies.

• High school diploma or equivalent. Bachelor’s degree in finance, accounting or a related field preferred.
• 2+ years of collections or customer service experience.
• Leadership experience a plus.
• Strong communication and customer service skills with excellent attention to detail.

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://(Use the "Apply for this Job" box below). to learn more!