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Customer Care Specialist — Product & Support

Job in Waukegan, Lake County, Illinois, 60087, USA
Listing for: HD Supply Management, LLC (USA)
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist I — Product Knowledge & Support

HD Supply is seeking a Customer Service Associate in Illinois to respond to inquiries about product selection, services and issues. You will maintain knowledge of approximately 20,000 products across three catalogs and support the sales process.

In this role, you will handle orders and quotations via phone, email, and written correspondence, ensure timely follow-up, and research alternatives to meet customer needs while using our CRM to track information.

Are you ready to take on the Customer Care Specialist I — Product Knowledge & Support role at HD Supply Management, LLC (USA)?

As a Customer Care Specialist I — Product Knowledge & Support, you will play an important part at HD Supply Management, LLC (USA) in Waukegan, IL, United States.

We invite applications for the Customer Care Specialist I — Product Knowledge & Support position located in Waukegan, IL, United States.

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