Poker Dual Rate Supervisor

Job Category
:
Entrmnt,Gmblg,Per Care,Srvc Related Workers

Requisition Number
: TABLE
006970

• Posted :
  September 6, 2025
• Full-Time

Locations

Showing 1 location

Description

Deals assigned games in an accurate manner while providing outstanding customer service. As needed, also will oversee poker games and employees to ensure that the safety, integrity, security, company, and regulatory policies/procedures of the above are upheld. Supervises, coaches and supports dealers. Maintains superior guest service by identifying, cultivating and improving the established player base working towards a positive company image whenever possible.

Must be flexible and able to work all shifts as assigned.

* Poker Experience Required*
Essential Job Functions:

• Excellent internal/external guest service;
• Stand and circulate throughout assigned area;
• Possess thorough knowledge of games assigned to supervisor
• Understand and monitor compliance with gaming regulations and company policies and procedures;
• Maintain positive guest relations, evaluate play, and extend complimentary services when appropriate;
• Direct and supervise dealers in assigned areas;
• Monitor changes of cards and dice, and inspect new equipment before allowing into play;
• Resolve guest complaints or refer to Manager when appropriate;
• Ability to protect assets of company;
• Ability to maintain strict confidentiality;
• Other reasonable duties as assigned.

EDUCATION and/or

EXPERIENCE:

• High School/GED
• 1-3 years related experience;

Preferred:
CERTIFICATES, LICENSES, REGISTRATIONS:

• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

• Must have thorough knowledge of Hold’Em and Omaha poker, as well as No Limit, Limit, and Pot Limit betting structures.
• Must have excellent communication and guest service skills
• Casino environment; exposure to smoke, bright lights, and noise
• Must be able to stand for extended periods of time
• Frequently speak, read, write, stand, walk, bend, and stoop
• Occasionally lift, carry, push, and pull
• Voluntary Life, AD&D, &
• Disability Insurance
• 401K + Employer Match
• Paid Time Off
• Tuition Reimbursement

Salary Range:

• $30.40 - $48.00

Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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