Surveillance Assistant Shift Manager

Join to apply for the Surveillance Assistant Shift Manager role at Full House Resorts, Inc

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us.

At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

As a Surveillance Assistant Shift Manager, you'll oversee casino surveillance operations to ensure a secure environment. Supervise staff, monitor gaming areas, and maintain compliance with regulations. Manage shift schedules, train team members, and maintain detailed reports. Ideal for candidates with strong leadership skills and experience in surveillance operations, looking to excel in a dynamic casino environment. This role needs you to be able to protect the assets and limit the liabilities of the casino through our surveillance system.

• Review reports and video footage to ensure accuracy and completeness, demonstrating expert knowledge of casino operations and table games.
• Monitor all areas of the casino and handle communications via phones and radios.
• Compile detailed and accurate reports, utilizing your understanding of internal controls and procedures across departments.
• Operate CCTV systems and be capable of assuming departmental responsibility in the manager's absence.
• Perform other assigned duties to support operational efficiency within the casino environment.

• High School or GED (Required)
• College (Preferred)
• 1‑3 years of Casino Surveillance experience (Required)
• Intermediate Microsoft Office knowledge (Required)
• Intermediate CCTV system knowledge (Required)
• Physical ability to sit or stand for extended periods and lift approximately 25 pounds or more.
• Ability to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

• Salary Range: $20.90 − $27.50
• Medical, Dental, Vision
• Matches 50% of contribution, up to 4% of eligible contribution
• Educational Tuition Reimbursement
• Paid Time Off
• Ventra Program, EAP programs, etc.

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.