Public Health Assistant

The Public Health Assistant is a valuable member to our Physical Health team who performs clerical support for IBCCP Program as assigned. Responsible for determining program eligibility, scheduling appointments, data entry, translation for Spanish‑speaking clients, filing, telephone contacts, correspondence duties, and community outreach.

Scheduled

Hours:

37.5 hours per week

• Determines eligibility for services by screening clients according to program requirements and guidelines.
• Performs general office tasks.
• Accurately performs data entry of program‑related data and information in the Cornerstone and AS400 computer system.
• Assists in educating the public, potential clients, and families, in community outreach activities.
• Schedules clients for IBCCP Program appointments, follow‑up appointments, and tracks results and recommendations under direct supervision.
• Performs verbal language interpretation and written language translation as needed.
• Develops and maintains a basic knowledge of services available at the Lake County Health Department and Community Health Center (LCHD/CHC).
• Develops and maintains a basic awareness of the Chronic Care Model Processes in order to reduce health disparities within our communities.
• Develops and maintains a working knowledge of individual Emergency Preparedness roles.
• Demonstrates adherence to National Patient Safety Goals.
• Participates in quality improvement activities to assess, monitor and improve program services.
• Participates in mandatory in‑services and drills, attends staff meetings and other training, including appropriate age‑specific educational trainings offered on a regular basis for professional development.
• Reports all unusual occurrences that may involve the safety and well‑being of the clients, patients and/or co‑workers, directly to the supervisor and/or Safety Officer.
• Assists and encourages clients/patients in identifying self‑management goals.
• Performs duties in a prioritized, organized and orderly manner to maximize clinic efficiency and productivity.
• Maintains orderliness and cleanliness of clinic and work area.

• Requires a High School Diploma or GED.
• Requires one‑year general office experience.
• Data entry skills.
• Basic knowledge of computers.
• Ability to work on weekends, holidays and overtime if necessary.
• Ability to maintain and keep records.

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years.

We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://la‑department.

At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary grades at https://(Use the "Apply for this Job" box below). For unionized positions, a list of our collective bargaining agreements can be found here: https://.

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre‑employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.