Reproductive Health Assistant - Waukegan Job Waukegan area,Illinois USA,Healthcare

Benefits

Company subsidized premiums on Medical, Dental, and Vision Insurance
Up to 12 weeks Paid Parental Leave for eligible employees
Generous Paid Time Off (PTO) and paid holidays
Mission focused work
401k with employer matching
100% company‑paid Life Insurance
100% company‑paid Short‑ and Long‑Term Disability Coverage
Robust Employee Assistance Program
Professional Development awards and opportunities
Flexible Spending Accounts
Free Medical Services at PPIL
Pet Insurance

The Reproductive Health Assistant (RHA) I performs the basic duties of a medical assistant, such as maintaining medical records, logs, and inventory counts; performing routine clerical duties; performing basic lab work; and responding to patient inquiries and needs, including fee assessment and insurance coverage. This position works under the supervision of the Health Center Manager.

Essential Functions

Demonstrate proficiency in all duties related to:

providing care to patients
responding to patient needs and inquiries
providing support to other staff throughout patient visits
knowledge of services provided by PPIL and associated fees
providing patient‑centered customer service
keeping accurate records
communicating with patients, the public, staff, and volunteers in a civil, courteous, warm, and sensitive manner
treating all people, regardless of gender, sexual orientation, race, color, religion, national origin, age, economic condition, status as a qualified individual with a disability, and any additional categories with honor, respect, and inclusivity.

Within three months’ time, complete all required training for level 1 proficiencies and standards. Demonstrate ability to achieve and maintain Reproductive Health Assistant I standards, performing job duties acquired by completing trainings in each related station as needed:

Completion of Patient Access training, including registration basics, scheduling, front desk duties, financial assistance, healthcare corporate compliance, mandated reporting, safety/security, DEI, gender diversity, birth control options, abortion services, sexually transmitted infections, electronic health record software, communication tools, and pharmacy management module.
Completion of Clinical Support training, including family planning counseling, venipuncture, lab proficiencies, blood pressure, clinical support duties, healthcare corporate compliance, mandated reporting, safety/security, DEI, gender diversity, birth control options, abortion services, sexually transmitted infections, electronic health record software, communication tools, and pharmacy management module.
Completion of In This Together Values assessment.

Ensure that each patient receives the care and information they need by providing efficient, effective, and customer‑oriented service in a civil, courteous, warm, and sensitive manner.

Participate in Health Center efforts:

in compliance with organizational quality assurance guidelines and pertinent government regulations including CLIA, HIPAA, and OSHA.
in achievement of medical visit efficiency and productivity goals.
in attainment of annual health center fiscal goals in revenue, expenses, and contribution margins.

Provide information, assistance, and support for patients facing emotional, family, and/or financial problems related to healthcare; help patients needing referral for services related to pre‑natal care, adoption services, abortion services, financial assistance, and personal family counseling.

Provide medications and contraceptive supplies, and provide information and instructions for their use, as appropriate and delegated by the Health Center Manager and medical staff; maintain inventory count of medications and contraceptive supplies; ensure no expired medications or contraceptive supplies are being dispersed.

Assist in the clerical and informational tasks related to proper follow‑up of patients according to the protocols and procedures of PPIL.

Assist in the care and maintenance of PPIL equipment and efforts to maintain efficient, clean, and comfortable work locations.

Participate, as assigned, in routine Health Center chart audits and quality assurance procedures.

Provide PPIL approved…


Increase/decrease your Search Radius (miles)



Job Posting Language