Access Administrator

We're seeking a motivated Help Desk / Service Desk professional who is ready to expand their career into Access Management. This is an excellent opportunity for someone with strong troubleshooting skills, experience working in Active Directory, and advanced Excel capabilities who wants to gain exposure to cybersecurity, access governance, compliance, and IT controls. This role focuses on ensuring appropriate user access to enterprise systems and applications while supporting audit and security initiatives.

• 2+ years of Help Desk / Service Desk experience

• Active Directory administration and user account management

• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, reporting and data analysis)

As an Access Analyst, you will support enterprise-wide access management initiatives, ensuring users have the appropriate level of access to applications, databases, and systems. You will work closely with IT teams, business stakeholders, and management to support security, compliance, auditing, and user access reviews.

This is a great opportunity for candidates interested in Cybersecurity, Identity & Access Management (IAM) or Information Security careers. The role involves auditing user access, managing permissions, analyzing data, and supporting security-related processes.

• Manage and resolve access-related tickets through an IT Service Management (ITSM) platform

• Create, modify, and remove user access permissions within Active Directory and other enterprise applications

• Perform user access reviews and recertification activities

• Gather, organize, and analyze access data using Excel and reporting tools

• Identify access discrepancies and coordinate remediation efforts

• Generate reports and documentation for leadership review

• Assist with audit requests and provide supporting access documentation

• Partner with IT and business teams to ensure compliance with security policies and procedures

• Support multiple access management initiatives simultaneously while meeting established timelines and SLAs

• 2+ years of Help Desk, Service Desk, Desktop Support, or Technical Support experience

• Hands-on experience with Active Directory (account creation, permission changes, password resets, group management)

• Advanced Microsoft Excel skills including Pivot Tables and VLOOKUP/XLOOKUP

• Experience working within a ticketing system such as Service Now or similar

• Strong analytical and problem-solving abilities

• Excellent written and verbal communication skills

• Ability to work independently and manage multiple priorities

• Experience with access management or identity administration

• Understanding of information security principles

• Experience supporting audits, compliance initiatives, or access reviews

• Familiarity with SOX, regulatory requirements, or risk management practices

• Experience administering application or database access

• Exposure to Identity & Access Management (IAM) tools

• Break into the cybersecurity and information security space

• Gain experience with access governance and security controls

• Work on projects involving compliance, auditing, and enterprise security

• Develop skills that can lead to IAM, Cybersecurity Analyst, Information Security, and GRC career paths

• Collaborative team environment with growth opportunities

Ideal Backgrounds:
Help Desk Technician, Service Desk Analyst, Technical Support Specialist, IT Support Analyst, or Junior Systems Administrator looking to transition into cybersecurity and access management.

This is a Contract position based out of Waukegan, IL.

The pay range for this position is $23.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA)…