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Frontline Software Support Analyst

Job in Waukegan, Lake County, Illinois, 60079, USA
Listing for: Mark43
Full Time position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Mark
43 is seeking a Software Support Analyst to join our team. You will engage with first responders and public safety staff, helping them understand and use our software effectively.

You will be on the front lines of customer support, collaborating with internal teams to improve the user experience. The role requires a proactive troubleshooter with experience in Zendesk/JIRA and a strong command of MS Office and Google Suite, along with comfort using Windows and MacOS.

Our organisation is growing, and we are hiring a Frontline Software Support Analyst in IL, United States.

We have an opening for a Frontline Software Support Analyst in IL, United States within Sales, IT & Technology.

This role, Frontline Software Support Analyst at Mark
43, could be your next move.

Are you ready to take on the Frontline Software Support Analyst role at Mark
43?

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