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Workforce Forecasting Leader - Customer Service

Job in Waukegan, Lake County, Illinois, 60087, USA
Listing for: Uline
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Workforce Forecasting Leader - Customer Service Growth

Uline is seeking a Workforce Forecasting Manager to lead data-driven forecasting for North America Customer Service. You will guide the WFM team, ensuring staffing aligns with demand and business trends across locations.

Responsibilities include forecasting accuracy, process improvements, and partnerships with service leaders. A Bachelor’s degree and 2+ years in leadership are required, with extensive forecasting experience and advanced Excel skills.

We are looking to fill the Workforce Forecasting Leader
- Customer Service Growth position at Uline in Waukegan, IL, United States.

The following opening is for a Workforce Forecasting Leader
- Customer Service Growth with Uline.

Our group is growing, and we are hiring a Workforce Forecasting Leader
- Customer Service Growth in Waukegan, IL, United States.

This opening is for the Workforce Forecasting Leader
- Customer Service Growth role at Uline.

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