Bilingual QA Supervisor EX​/MM

Accurate Personnel is hiring immediately for a Quality Assurance Supervisor to join our team in Waukegan, IL. This individual is responsible for supervising and performing quality assurance functions while ensuring products meet established quality and food safety standards. This role will support the Quality department, lead Quality Inspectors, and assist with investigations, corrective actions, and continuous improvement initiatives.

• $70,000/year
• Excellent benefits package, including medical, dental, and vision
• 2nd Shift Schedule
• Located in Waukegan, Illinois

• Supervise and perform Quality Inspector duties as needed
• Coordinate staffing and daily activities within the Quality department
• Ensure Quality Inspectors follow procedures and complete required responsibilities
• Train Quality Inspectors and assist with new job preparation
• Maintain quality reports, logs, and required documentation
• Review quality data, identify issues, and implement corrective actions
• Ensure work instructions are accurate, current, and aligned with quality requirements
• Facilitate communication and transfer of quality information between shifts
• Manage the hold process for components and finished goods when necessary
• Lead investigations into non-conforming components and finished products
• Conduct risk assessments and root cause analyses and oversee corrective actions
• Prepare investigation summaries and closure reports
• Address quality concerns and complaints through training, corrective actions, and validation
• Communicate professionally with team members and respond to correspondence in a timely manner

• High school diploma, GED, or equivalent required
• Minimum 1 year of quality control experience in a manufacturing environment
• Previous supervisory experience preferred
• Bilingual proficiency required
• Strong computer skills, including Microsoft Word, Excel, and Outlook
• Ability to read and comprehend English
• Strong communication skills and confidence addressing quality concerns
• Ability to work independently with minimal supervision

(Salary range based on experience)

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.