Order Filling Quality Assurance; OFQA) Clerk

Follett Content Solutions has been a trusted partner for educators since 1873! We support our educators that touch more than 45 million students worldwide. Follett Content Solutions helps build a diverse collection of print and digital resources to support every student. We are currently hiring for an Order Filler Quality Assurance (OFQA) role. This position is a full-time non-exempt role in our warehouse located in McHenry, IL.

The pay for this position is $17.00 per hour. We offer an array of benefits, to see those benefits please see our careers main page.

Any pay range disclosed is based upon a combination of neutral factors such as required qualifications, experience, education, skill, training, certifications, seniority, etc. Follett Content Solutions reserves the right to provide any successful candidate a salary at the most appropriate level set as a result of such candidate’ qualifications, experience, education, skill, training, certifications or seniority.

• Counts or scans each title in tote to verify that the order is complete and not missing any requested titles. Requests or drops from the order any missing titles, depending on inventory availability via scanner.
• Inspect each book for dirt, damage, or defects. Pulls books that do not meet established quality standards and request replacements through scanner. Adds replacement books to tote when delivered.
• Assigns order content to tote barcode for internal tracking and routing of materials using the scanner.

• Attention to detail
• Ability to stand for the full 8-hour shift (or longer if overtime)
• Basic Computer Skills
• High School Diploma or Equivalent
• Able to lift up to 50 lbs. with or without assistance

* As an Equal Opportunity Employer, we are committed to providing reasonable accommodations to job applicants with disabilities. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email or phone. Email:
Send request to  Phone:
Request assistance by calling  x45130. When contacting us, please provide your contact information, the job position or title, and state the nature of your accessibility issue.