Assistant Manager

Who We Are

We are a growing Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction and providing career opportunities for our employees. Our company is looking for employees who share our passion for achieving exceptional results.

• Personable, results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

• Develop Servant Leaders – Put people and restaurant first.
• Create Memorable Experiences – Craft a service experience so good guests can’t wait to return.
• Administration – Maintain balance between high-quality employee and guest experience and achieving financial goals.
• Welcome new team members and provide them with the training needed to do their job.
• Lead inspiring team huddles that motivate and inform the team.
• Ensure team members receive ongoing training and coaching.
• Build the capability of the shift supervisors and prepare them for their next level.
• Consistently thank the team and celebrate success.
• Actively coach brand service behaviors – Train, observe, provide feedback and celebrate.
• Monitor Speed of Service to ensure delivery of guest expectations.
• Ensure the restaurant is welcoming and clean.
• Ensure product quality and operations standards are consistently delivered.
• Partner with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Review sales and scheduling to ensure QSC will be met.
• Ensure accuracy of daily numbers, cash handling and HACCP logs.
• Review inventory efficiencies to create product orders.
• Evaluate and implement cost controls.
• Monitor people charts and production planning and make adjustments.
• Create and monitor schedule and manage new team members’ onboarding process.
• Implement action plans to address employee needs and operational assessments.

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts—open, close, weekends, and holidays.

• Scholarship Fund Program:
  Scholarships ranging from $1,000 to $50,000 for Burger King team members, their families, and high school seniors.
• Burger King emergency fund:
  Short-term financial assistance for employees experiencing hardships.
• Discount program on items such as glasses, hearing aids, weight loss programs, step tracking devices, and shoes.
• Provider finder/cost estimation tool.
• Wellness program:
  Earn points for achieving step goals and redeem for wellness items.
• Pregnancy planning tool for tracking fertility, baby growth, milestones.

We are an equal opportunity employer.

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

Mid-Senior level

Full-time

Other

Food and Beverage Services