Retail Front End Supervisor

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor
.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self‑starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15‑30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, make informed decisions and supervise front‑end operations to ensure all Burlington customers receive exceptional, friendly, and professional customer service at all times
• Reinforce company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive community relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

• At least 1 year of supervisory experience within an off‑price, big‑box, or specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule including nights, weekends and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and ability to stand and walk for extended periods of time

Base Pay: $17–$19 per hour

Location:

01283 - Waukegan, 1501 N Lewis Avenue, 60085

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.