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Inside Sales Rep

Job in Waukegan, Lake County, Illinois, 60087, USA
Listing for: LMT Onsrud LP
Full Time position
Listed on 2026-10-21
Job specializations:
  • Sales
    Inside Sales, Sales Development Rep/SDR
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
INSIDE SALES REPRESENTATIVES RESPONSIBILITIES
  • Support overall sales effort by working with FSM, distributors, end-users, and potential new customers, ensuring customer satisfaction and increased sales.
DUTIES
  • - Answer phones and respond to email correspondence.
  • - Act as main contact person for FSM and distributors within Inside Sales Territory.
  • - Performs backup role in the absence of other Inside Sales reps.
  • - Maintain Inside Sales Territory account information / order requirements within X3.
  • - Enter orders into X3 ERP System.
  • - Work with other departments to ensure orders are sent out accurately and timely.
  • - Expedite distributor follow-up requests with Production Control / Purchasing.
  • - Promote the use of B2B website to have distributors place orders, review inventory levels, and access acknowledgement / invoices.
  • - Assist in the processing of invoicing paperwork ensuring that shipments are being sent correctly, discounts are being applied. etc.
  • - Provide initial assistance with technical calls.
  • - Process returns per RGA policy.
  • - Enter data into CRM program to assist Field Sales with communications and distributor support.
  • - Perform other duties assigned by the Inside Sales Manager.
Qualifications EDUCATION
  • - Associates degree in related field required.
  • - A bachelors degree in business is preferred.
EXPERIENCE
  • - 3 - 5 years office inside sales / customer service experience.
SKILLS
  • - Strong written and verbal communication skills, including active listening.
  • - Ability to work independently along with problem solving.
  • - Working knowledge of Microsoft Office.
  • - Sage X3 ERP familiarity a plus.
  • - Microsoft Dynamics CRM knowledge preferred.
  • - Knowledge of business processes.
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