Bank Call Center Representative
Listed on 2026-01-01
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Customer Service/HelpDesk
Bilingual -
Finance & Banking
Bank Call Center Representative
Join Waukesha State Bank as the friendly, knowledgeable voice our customers count on!
In this role, you'll assist with deposit and loan questions, debit card issues, online banking support, and fraud/dispute concerns—all while delivering exceptional customer service.
What you’ll bring:
- 1+ year of banking customer service experience
- Strong phone and problem‑solving skills
- Attention to detail and a commitment to friendly, professional service
- Comfort with Microsoft Word, Excel, and learning new systems
- Preferred: retail banking or call center experience
Be part of a community bank that values integrity, teamwork, and great service.
Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full‑service offices located throughout Waukesha County. Our strength as a successful and growing financial‑services provider is rooted in a long‑standing commitment to serving the community with a personalized, one‑on‑one approach to banking and an emphasis on customer service.
Location:
Onsite position in Waukesha County, WI.
Employment is contingent upon successful completion of a criminal background check and drug screen.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Banking
Salary: $17.00 - $20.00 per hour
EEO Disability/Vet
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