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CU Connect

Job in Waukesha, Waukesha County, Wisconsin, 53188, USA
Listing for: Carroll University
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 12 - 16 USD Hourly USD 12.00 16.00 HOUR
Job Description & How to Apply Below
Advancement- CU Connect Associate | Student Employment Department – Office of Institutional Advancement
Job Title – CU Connect Associate Purpose of Job The main responsibilities of the CU Connect Associate are to connect with Carroll alumni, parents, and friends to promote the support of Carroll University through fundraising efforts. CUC Associates serve as student leaders and ambassadors for Carroll University who help foster relationships with external constituents and the Carroll campus community.

Advancement- CU Connect Associate | Student Employment Department – Office of Institutional Advancement
Job Title – CU Connect Associate Purpose of Job The main responsibilities of the CU Connect Associate are to connect with Carroll alumni, parents, and friends to promote the support of Carroll University through fundraising efforts. CUC Associates serve as student leaders and ambassadors for Carroll University who help foster relationships with external constituents and the Carroll campus community.
Working in the Office of Institutional Advancement is an excellent opportunity todevelop knowledge and expertise in communication, fundraising, and public relations.

All CU Connect students will make outreach to alumni and other constituents through digital and personal engagement using emails, phone calls, text messages, recorded videos, and/or social media to encourage involvement and donor participation. When possible, CU Connect Associates will promote crowdfunding efforts associated with Institutional Advancement.

Duties and Responsibilities
  • Learn to use engagement software (Vanilla Soft)
  • Learn to use Raiser's Edge to gather information and make updates
  • Learn calling etiquette, expectations, and University policies
  • Make outreach, engagement, solicitation, and stewardship calls to alumni, parents,and friends
  • Achieve donor participation goals and total dollar goals both individually and asa team
  • Educate constituents on the importance of The Carrol Fund and other areas of support
  • Establish a positive rapport with those you call
  • Respond positively to overcome objections and answer questions about the University
  • Request gifts to The Carroll Fund / Parent and Family Fund, etc.
  • Update contact information and employment of all contacts
  • Follow all other procedures and guidelines per CU Connect training instructions
Job Qualifications
  • Strong work ethic
  • Strong verbal communication skills / ability to speak in a confident, clear, and pleasant voice
  • Comfort in soliciting personal donations
  • Solid time management skills
  • Persistence in securing a pledge and negotiating a pledge amount
  • Accuracy and attention to detail
  • Enthusiasm for Carrol University, its mission, and its program
Calling Shifts (Must work a minimum of 3 shifts per week)
  • Sunday: 2:00-4:00 p.m. | 4:00-6:00 p.m.
  • Monday: 4:00-6:00 p.m. | 6:00-8:00 p.m.
  • Tuesday: 4:00-6:00 p.m. | 6:00-8:00 p.m.
  • Wednesday: 4:00-6:00 p.m. | 6:00-8:00 p.m.
  • Thursday: 4:00-6:00 p.m. | 6:00-8:00 p.m.
Supervisor
  • Cindy Trione |  | ctrione
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