Drop Off Center Monitor Job Waukesha area,Wisconsin USA,Customer Service/HelpDesk

This part time position works at the City Drop-Off Center (750 Sentry Dr.) during public hours with responsibilities of monitoring the center and directing residents to properly navigate and dispose of their materials.

Title:

Drop-Off Center Monitor
Department:
Public Works

Schedule:

Wednesdays from 11am-7pm and Saturdays from 8am-4pm (Seasonal variations)
Starting Hourly Rate: $14.6503

Responsibility and Authority

Work is performed under supervision of the Department of Public Works. Monitors are empowered to directly interact with residents, other City employees, and occasional contractors. Monitors are subject to training and performance reviews.

Specific Accountabilities

Monitor proper disposal of materials by residents, including directly advising residents on center policies and answer questions as necessary.

Direct vehicle traffic to proper sections of center.

Become familiar with best practices in all sections of center and ability to work all positions.

Booth workers check identification of residents, initially inspect loads, and collect
appropriate fees to include exchanging cash, making proper change, and properly record transactions.

Maintain cleanliness and safety of center, including moving discarded items to proper disposal, sweeping, picking litter, shoveling, and salting.

Perform other duties as assigned.

Education and Experience

High school graduation, G.E.D. or H.S.E.D. certification.
One-year work experience in a position involving customer service is preferred or any equivalent combination of experience and training which provides the following knowledge, abilities and skills:
Some knowledge of Drop-Off Center operation and related City practices for garbage, recycling and yard material disposal.
Strong interpersonal communication skills and ability to maintain effective working relationships, primarily with residents, coworkers, and supervisors.
Ability to perform moderately heavy tasks including ability to lift and transport fifty (50) pounds.
Ability to work on feet for entirety of shift, outdoors, in varying weather conditions.
Ability to understand and effectively carry out guidelines and instructions.

The City of Waukesha is an Equal Opportunity Employer